Security Information

This page explains how kolayseyahat.com protects your personal and payment information, and what you should watch for.

1. Connection security

• All data between the site and your browser is encrypted with TLS 1.2 or higher.
• The padlock in the address bar shows the connection is encrypted.

2. Payment security

• Card payments are taken through a PCI DSS compliant, licensed payment institution, with 3D Secure verification when your bank requires it.
• Card numbers are not stored on our systems.

3. Data security

• Personal data is processed under KVKK and accessible only to staff who need it.
• Details: privacy notice and privacy policy.

4. Account security

• Passwords are stored as one-way hashes, never in plain text.
• Do not share your password or reuse one from another site.

5. Fake sites and fraud

• Our official addresses are www.kolayseyahat.com (flights, hotels, corporate) and www.kolayseyahat.net (visas).
• Do not click suspicious links in emails, texts or social media.
• Kolay Seyahat never asks for your password or card details by email or phone.

Contact

• Company: Kolay Seyahat Teknoloji Ltd. Şti.
• Address: Cami Mh. Niyaz Sk. No:5 D:1, Darıca / Kocaeli, Türkiye
• Travel agency licence: TÜRSAB A-1758 · Tamzara Turizm
• Phone: +90 212 909 99 71 — weekdays 09:00–18:00 (Turkey time)
• Emergencies: for active flight and hotel bookings, 24/7 on the dedicated phone line shown to you on your booking screen
• Email: destek@kolayseyahat.com