Let us bring all of your agency's processes into one system
Stop keeping enquiries, quotes, bookings, operations, collections and supplier payments in scattered lists. We adapt our panel's work list, support desk and reports to your processes and build what is missing.
What we set up
Customer record
Contact details, past trips, preferences, documents and conversations on one record.
Sales pipeline
Incoming enquiry, quote sent, follow-up and won sale, with the source channel recorded.
Operations tasks
Transfers, guides, hotel confirmations and paperwork are assigned as tasks; overdue ones stand out.
Collections and supplier payments
Customer collections, open accounts and supplier payments in due-date order.
E-mail, SMS and WhatsApp
Booking and reminder messages; promotional messages only to customers who opted in.
Reports
Sales, margin, staff performance, customer and destination breakdowns; export for accounting.
Working in the platform today
These modules are live in the Kolay Seyahat agency panel and are the starting point for your project.
Frequently asked questions
Will we use an off-the-shelf CRM?
No. We start from the ready parts of our panel and adapt them to your processes; we build what is missing.
Does it work with our accounting software?
Through export or integration; we decide which fits your software together.
How is personal data protected?
In your agency's systems your agency is the data controller and Kolay Seyahat acts as the processor. Role-based access, activity logs, privacy notices and consent screens are part of the project.
Tell us what you need
We listen to your workflow, say what is ready and what we would build, and share a written proposal.
